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SHIPPING POLICY & GOODS DELIVERY
Shipping and delivery policies apply to all forms of purchases at Phuc Anh.
- SHIPPING FORM & GOODS DELIVERY
When purchasing at Phuc Anh, you can choose one of the following shipping and delivery methods:
- WIFIM JSC directly transports and delivers goods to customers.
- WIFIM JSC delivers goods to customers through delivery service providers.
- CONTENTS
- WIFIM JSC directly delivers goods to customers
- Free delivery: Distance up to 300km.
- Delivery time frame from 8:15 a.m. to 9:00 p.m. daily.
Detailed content:
1.1 Delivery time(Distance is calculated from the delivery facility to the customer’s location)
| Distance | Delivery time | In case assembly or installation is required |
| From 0km – 15km | < 2h working hours | < 3:00 working hours |
| Over 15km – 25km | < 3:00 working hours | < 4h working hours |
| Over 25km – 40km | < 5:00 working hours | < 6:00 working hours |
| Over 40km – 60km | < 7:00 working hours | < 8:00 working hours |
| Over 60km | Customer Agreement | |
1.2 Delivery costs
| According to order value | Free Kilometers | Fees |
| <500,000 VND | 30,000 VND/ 15km. From the 16th kilometer, the fee is 5,000 VND/km.
Delivery up to 30km. |
|
| From 500,000 VND – 1,000,000 VND | 10 Km | From the 11th kilometer, charge 5,000 VND/ 1km |
| Over 1,000,000 VND | 15 Km | From the 16th kilometer, charge 5,000 VND/ 1km |
| Over 3,000,000 VND | 25 Km | From the 26th kilometer, charge 5,000 VND/ 1km |
| Over 10,000,000 VND | 40 Km | From the 41st kilometer, charge 5,000 VND/ 1km |
| Over 50,000,000 VND | 50 Km | From the 51st kilometer, charge 10,000 VND/ 1km. |
| Over 100,000,000 VND | 100 Km | From the 101st kilometer, the fee is 10,000 VND/ 1km |
| Over 200,000,000 VND | 200 Km | From the 201st kilometer, the fee is 10,000 VND/ 1km |
| Over 300,000,000 VND | 300 Km | From the 301st kilometer, the fee is 10,000 VND/ 1km |
| Other cases | Agreement | |
Note:
- In case of delivery with assembly and installation at a distance greater than 50km: WIFIM JSC will collect additional labor costs for assembly and installation: 100,000 VND/person/01 working session (04 hours, including both travel time to and from home).
- In case of special goods with large size or volume, transported by other means: Shipping costs are calculated according to actual costs incurred and WIFIM JSC will support you with part of the delivery costs. ; Please contact WIFIM JSC sales staff for advice.
- Delivery via delivery service provider.
2.1 Delivery method:
- WIFIM JSC will select a delivery service provider to deliver goods to the Customer.
- Delivery time to the customer’s requested location depends on the service provider’s delivery time criteria.
- For convenience and to arrange a suitable time and location to receive the goods, please proactively contact the intermediary unit to receive the goods.
2.2 Refer to delivery method:
| Delivery method | Conditions to apply | Delivery location | Shipping fee |
| WIFIM JSC delivers goods to customers through express delivery service providers | Your delivery location is within the scope of operation of the express delivery unit |
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